JumpCloud manages users and their computers– whether Mac, Linux, or Windows – and provides access to cloud and on-prem resources such as Office 365, G Suite, AWS cloud servers, Salesforce, and Jira. You can use the same login to connect users to networks and share files via RADIUS and Samba, securing your organization’s WiFi and file server access. Leveraging cloud-based directory services, IT organizations can choose the best IT resources for their business, enabling users to be as productive as possible. Shivaami is an authorized partner of JumpCloud providing all the SaaS solutions to its customers being a one stop cloud solution provider.


If You Have These Questions

How to manage identities and access everywhere?

How to extend and sync Active Directories?

How to secure any device anywhere?

How to enable secure MFA everywhere?

Features of JumpCloud

Manage identities and access everywhere
Centralize user identity to secure control and secure distributed workforce from a single platform entirely from the cloud, wherever you are.
Extend and Sync Active Directory
Connect to and get the most from your current Active Directory domain and expand the tools that drive your business across cloud and resources, Like azure, O365 and G Suite and human capital management systems like workday.
Secure any Device anywhere
Easily manage systems security policy, systems MFA, MDM and user system access with JumpCloud’s unified endpoint management for windows, Mac and linux workstation and servers.
Provision to App instantly
Provision and secure user authentication to your companies critical web based application and services like AWS, Salesforce, Github Slack, Zoom and many more.
Enable Secure MFA everywhere
Guard user identities with extra layers of protection on your company resources vis MFA with TOTP, web authentication key or Duo.

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Why Shivaami?

Shivaami is a Cloud Solutions Company helping clients realize the exciting potential of the cloud to help their businesses grow. We are a leading cloud service company, providing cloud solutions, deployment, and data migration services since 2004. We are an authorized partner of Google, Microsoft, Zoho, GoDaddy, and many more.
  • 10,000+ Satisfied Customers Across India
  • 24X7 Customer Support
  • 15+ Years of experience in Cloud Technology
  • 5 Offices in Key Indian Cities
  • 150+ Google Certified Professionals
  • Strong Understanding of Cloud Security


Registering with JumpCloud creates your ‘secure tenant’ in our cloud-based infrastructure. In the modern cloud era, we believe that the concept of the domain has changed. The assumption that a user will be logging into a network on-prem, with all of a user’s IT resources hosted there, is no longer reality. As a result, JumpCloud focuses on securely connecting users to the IT resources they need whether the resources are located on-prem, in the cloud, or remote. It also doesn’t matter where the user is. JumpCloud in a sense creates a ‘virtual domain’ where the user is connected to whatever they have rights to, but those connections span locations, providers, protocols, and platforms. Your JumpCloud tenant manages the core identities and other data related to your organization. IT resources are then bound to and authenticated against your tenant through a wide variety of protocols, including agent-based Windows/Mac/Linux system authentication, LDAP, RADIUS, SAML for application and network resources and REST APIs to do custom integrations to other resources.

The time it takes to set up JumpCloud’s Directory-as-a-Service depends on your infrastructure, but we strive to make it a quick and easy process. You can learn more about our setup process in our Knowledge Base section that focuses on getting started with JumpCloud. If you want to see an example of DaaS in the setup process, check out this webinar where one of our customers demonstrates how it’s possible to set up and secure the modern office in just 30 minutes.

Yes. We have an extensive amount of resources that you can use in our Knowledge Base, from getting started with Directory-as-a-Service to maintaining the day-to-day operations. Additionally, our live support team is more than happy to help you with any questions or issues that you may have. Free accounts are granted access to our live support team as well for the first seven days after account creation, with the Knowledge Base available free to everyone.

JumpCloud (DaaS) and SSO solutions are often compared, but the services that they provide are actually in two separate categories. Web application single sign-on solutions are leveraged on top of a directory service solution like JumpCloud’s, since the core directory service is authoritative of the identity. A user’s credentials are federated to the SSO provider, which then connects the user to a number of web applications. SSO providers are most commonly used to connect to web applications, while directory services are used to connect users to all of their IT resources, including systems, applications, and networks.

The fundamental difference between JumpCloud’s cloud identity management platform and Microsoft’s directory services solutions is JumpCloud’s focus on heterogeneous environments. If your organization is 100% Microsoft, then perhaps a version of Active Directory may be right for you. If, however, you are looking for a cloud-based directory service to serve your diverse on-prem endpoints (including laptops, desktops, and servers), cloud infrastructure (such as services located at AWS or Google Cloud), web and on-prem applications, data and file storage, and wired and WiFi networks, then JumpCloud’s cloud directory service platform may be an ideal choice for you. The main difference is that JumpCloud is designed for the cloud-forward organizations we see today. JumpCloud supports cloud-based or on-prem infrastructure, is vendor agnostic to support the diverse platform environments of today, and supports central system control in order to manage Windows, Macs, or Linux machines in one location.

Go to your JumpCloud console at console.jumpcloud.com, and sign-in as a ’User’ with your assigned JumpCloud email and password. From there, you can see a password reset area on the left side of your screen, as shown in the image below.

Where can I find it? If you have forgotten your username or password, there is an option to reset your password on the user consoles login screen at console.jumpcloud.com After clicking the Reset User Password link and entering your email address, an email will be sent to your account which you can use to reset your JumpCloud account’s password. Once reset, all of your resources will be nearly instantaneously updated with your new password.

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