CedCommerce

Merino is a versatile manufacturer and marketer of Interiors Solutions with a wide array of products for homes, offices, commercial and public areas. Decades of strong market presence have created a high brand recall among various customer segments. They have gained a competitive edge by optimizing the value of their products and services & delivering great customer satisfaction.

  • Industry : Manufacturing
  • Old Email Service: MS Office365
  • Number of Employees : 1400+

The client was using the MS Office365 email service with a kiosk license. It is difficult for a kiosk-licensed user to manage the storage. End-user support deletes the old email frequently to avoid email delivery failure/ MDM, Drive, Vault and other compliance settings are not available in MS Office365.

With the recommendation and support of Shivaami Cloud Services Pvt.Ltd, Merino India Laminates made the switch to Google Workspace Basic in Feb 2021.

Shivaami guided Merino India Laminates through a comprehensive migration process. The project management group from Shivaami conducted the planning meetings, identified the performance criteria, selected the starting set of Google Workspace products & features whilst handling the issues as they arise. The deployment services consisted of

  • Provisioning Google Workspace Account.
  • Migrated Email, Calendar, Contact, Onedrive & Sharepoint document library with the Cloud Migrate Beta tool.
  • Device Management.
  • Policy implementation
  • 14+ online training session completed
  • Document Collaboration using Google Docs and Drive.
  • File storage and File share using Google Drive.
  • Change Management online workshop

The project was kicked off. Changes were made to the DNS settings, tested the network access to Google Workspace, desired settings were introduced to Google Workspace, & user data was migrated to Workspace using the google Migrate Beta tool.

Within 45 days, Merino India Laminates had successfully completed the data migration process for all of its users in the Google Workspace platform, and based on the feedback the stakeholders/employees were very satisfied. The users had the best possible experience with Google Workspace with familiar emails, contacts, calendars & google drive.

With Google Workspace, spam is now kept to a minimum with the appropriate spam filters.

Enabling advanced device management policy and customer controlling the corporate data, Drive and the Compliance settings allowed the internal IT team to control Gmail set up accounts.

The IT team now has more time to devote to business continuity and other compliance. They believe any problems can be resolved efficiently.

The ease-of-use and reliability provided by Google’s cloud-based communication & collaboration tool replaced the earlier challenges and frustrations caused by their old system.

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