EMXCEL

EMXCEL Moved to

G Suite Basic


Emxcel was established with an aim to assist companies in reaching new heights, capturing a large audience, managing day-to-day business activities, and achieving competency levels. They have over 20 digitally advanced SaaS products that are designed to cater to a range of companies, government, and individual consumers to help you achieve your business objectives.

What they wanted to do

  • In a single panel, improve access and security control to emails and data storage for employees.
  • Collect Advance Drive Audit Reports.
  • Management intended to do more with the company's data security compliance policy.
  • >Minimum server downtime

What they did

    Switched to G Suite Basic for better communication and collaboration across locations.

What they achieved

  • Increased User security, Admin control, and Device management.
  • Use of Google workspace features has resulted in increased cost savings.
  • Reduces email client support by 80% & system dependency
  • 99.9% Google uptime SLA

Business

  • Industry: Engineering and manufacturing
  • Old Email Service: Zimbra on-premise
  • Number of Employees: 590+

Challenges

The client was using the Zimbra email service. It would be quite challenging for an IT person to handle the issue arising from the local host email service. MDM, Drive, and other compliance settings are not available in Zimbra.

Solution

With the recommendation and support of Shivaami Cloud Services Pvt.Ltd, EMXCEL made the switch to G Suite Basic on October 16, 2020.

Shivaami guided EMXCEL through a comprehensive migration process. The Shivaami project management team organized planning meetings, established success criteria, chose the initial set of Google Workspace (G suite) products and features, and handled any problems that occurred.

The deployment services consisted of

  • Provisioning G Suite Account.
  • Migrated Email through DMS.
  • Mail Routing.
  • Device Management.
  • Document Collaboration using Google Docs and Drive.
  • File storage and File share using Google Drive.
  • Change Management and online training.

The project was kicked off. Changes to the DNS settings were made, network access to G Suite was tested, the desired settings to G Suite were implemented, the user accounts were provisioned and the users data was migrated into G Suite using various methods.

Result

EMXCEL successfully completed the data migration process for all of its users in the Google Workspace (G suite) platform within 25 days, and the stakeholders/employees were very happy, based on the feedback provided. Users got the most out of Workspace by using familiar emails, contacts, calendars, and Drive appointments.

With Google Workspace (G suite), spam is now kept to a minimum with the appropriate spam filters.

Enabling device management policy, Drive and the Compliance settings allowed the internal IT team to control Gmail set up accounts.

The IT team will now devote more time to business continuity and other regulatory compliance. They believe that every issue can now be resolved efficiently.

The ease-of-use and stability of Google's cloud-based communication and collaboration tools replaced the problems and frustrations created by their old system.