Dunzo

Dunzo moved to

Chrome Enterprise


Dunzo is an Indian company that provides delivery services in Bengaluru, Delhi, Gurugram, Pune, Chennai, Jaipur, Mumbai and Hyderabad. The company also operates a Bike Taxi service in Gurugram. It is headquartered in Bengaluru, India.

What they wanted to do

  • Centralized manageability
  • Lightweight and high performance
  • Data security in case of theft or loss

What they did

    Switched to chrome enterprise to achieve what they wanted to.

What they achieved

  • Increased User security, Admin control, and Device management.
  • Increased cost savings due to the use of Google Workspace features.
  • Real-time data backup on the cloud

Business

  • Headquarters: Bengaluru
  • Industry: Delivery Services
  • Old Email Service: Windows, Linux and MAC
  • Number of Employees: 100+

Challenges

Customer was looking for a solution that can be managed centrally for reducing the complexity of having multiple operating systems and device configuration.

Solution

With the recommendation and support of Shivaami Cloud Services Pvt.Ltd, Dunzo made the switch to chrome enterprise in August 2019.

Shivaami guided Dunzo through a comprehensive migration process. Shivaami project management team conducted the planning meetings, defined success criteria, selected the starting set of chrome enterprise and managed issues as they arise.

The deployment services consisted of

  • Enrolling chrome devices to admin panel
  • Created policies for browser management
  • Created policies to prevent data breaches through another account or removable devices.
  • Application management
  • Device Management.
  • File storage and File share using Google Drive.
  • Change Management and online training.

Result

Within 10 days, Dunzo. had successfully completed the data migration process for all of its users to chrome enterprise and based on the feedback the stakeholders/employees were very satisfied. With Google Workspace, spam is now kept to a minimum with the appropriate spam filters.

Enabling device management policy allowed the internal IT team to control all the devices hazle free.

The IT team now has more time to focus on business continuity and other compliance. They believe any problems can be resolved efficiently.

The challenges and frustration caused by their old system were updated by the ease-of-use and reliability of Google’s cloud-based communication and collaboration solutions.