Nelito Systems

CedCommerce

Google Workspace Case Study


CedCommerce is revolutionizing the way eCommerce is perceived and performed over the Internet. Driven by a team of highly experienced and veteran professionals, CedCommerce is enabling brick and mortar stores to make the shift to the Internet. We also cater to a large client base consisting of sellers who have already made the shift to the web, helping them have their first taste of success and boosting their sales.

What they wanted to do

  • Improve access and security control to Emails and Data storage for staff in a single panel.
  • Collaboration with all the apps.
  • Management wanted to do more with compliance policy for company data security.

What they did

    Switched to Google Workspace (G Suite Basic) for better communication and collaboration across locations.

What they achieved

  • Increased User security, Admin control, and Device management.
  • Increased cost savings due to the use of features.
  • Reduces email client support by 80%

Business

  • Industry: eCommerce
  • Old Email Service: InMotion Hosting
  • Number of Employees: 400+

Challenges

Customer looking for a more secure and stable email solution which will reduce the maintenance and cost.

Solution

With the recommendation and support of Shivaami Cloud Services Pvt.Ltd, Cedcommerce made the switch to Google Workspace (G Suite Basic) in Sept 2019.

Shivaami guided Cedcommerce through a comprehensive migration process. Shivaami project management team conducted the planning meetings, defined success criteria, selected the starting set of products and features and managed issues as they arise.

The deployment services consisted of

  • Provisioning Google Workspace Account.
  • Migrate Email Data with DMS for all users
  • Mail Routing.
  • Device Management.
  • Document Collaboration using Google Docs and Drive.
  • File storage and File share using Google Drive.
  • Change Management and online training.

The project was kicked off. Changes to the DNS settings were made, network access to Google Workspace was tested, the desired settings to Google Workspace were implemented, the user accounts were provisioned and the user's data was migrated into Google Workspace using GSMME post go live.

Result

Within 27 days, Cedcommerce had successfully completed the data migration process for all of its users in the Google Workspace platform and based on the feedback the stakeholders/employees were very satisfied. Having familiar emails, contacts, calendars, and Drive appointments gave the users the best possible experience of Google Workspace.

With Google Workspace, spam is now kept to a minimum with the appropriate spam filters.

Enabling device management policy allowed the internal IT team to control Gmail set up accounts.

The IT team now has more time to focus on business continuity and other compliance.They believe any problems can be resolved efficiently.

The challenges and frustration caused by their old system were updated by the ease-of-use and reliability of Google’s cloud-based communication and collaboration solutions.